LoUsy SeRvIce~ sEcReT GaRdEN
Monday, February 27th, 2006Beautiful ambiance but awful service is what I would describe ‘Secret Garden’. Months ago, I went there with a group of my friends. It was such an embarrassing event, and I don’t think I would ever want to step into the place anymore.
The gals and the guys made our way to the place separately. Hence, the gals arrived slightly later that the guys. When we made our way to the table, the waiter passed a rude remark saying that they were waiting for us for a long time. Does this concern him in the first place???!!!
Next, he didn’t waited us to settle down, and came rushing us fr our orders. After placing our orders, he came and demanded one of my friend not to consume his own drink in their premises. I think the "No outside food & drinks" sign had been used unfairly not only in the cafe, but also many places.Let’s say if we were to place only 1 order but the rest of us are having our own food, then it would be fair to highlight to us the importance of no outside food & drinks. But in this case, there were about 10 of us ordering something from the cafe, but they couldn’t even bear to see a can of coke there?!!! Oh you of little tolerance…
Not only that, we were told that we would not be served ice water as we did not order main course. Whereas the next table order some desserts, and had a totally different class of service served to them. They were being offered ice water but here we are, having a few cakes & Brownies with ice cream made us unqualified to have a glass of ice water? What a total discrimination!
After that lousy service, I emailed the management telling them about the unhappy event, till today, I had not heard a word from them. Looking through their homepage, there were comments like they had excellent service, etc etc etc. Try to enter there in slippers, and singlet, I think you will get a totally different kinda service.
What a disgusting and horrible place to go to. So what if they have a good ambiance?


